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Is T610 supposed to be this bad?

Posted: 10-02-2003, 01:36 PM
Carl Muller
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OK I have three problems with my new T610 - are these normal?

(1) The battery charger has been recalled (in case it explodes) so I
have got a new one from their customer service.

(2) The phone says "No Network" most of the time which is not very
helpful, so I am getting a replacement handset. It eats batterys
compared to the ad claims, but I am guessing that that is because it
keeps searching for a network (like how phones eat batteries if you
are in the Underground).

(3) My phone, my bosses and my colleagues all are very hard to connect
to from a PC using an (expensive!) cable with a USB port (from
mobileaction.com) called "Handset Manager (for Sony Ericson T610
series)". On my handset it takes a few minutes to connect to it, and
on my bosses the software just keeps on searching. Surely the point of
a cable with wires in it is to make a reliable connection (rather than
infrared). And it saves pictures as picture(1).jpg.bmp which misses
the point a bit (why expand it out to a bmp?).

Is this what all T610s are like, a batch of them or just my handset?

On the plus side, I like the screen :-)
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Responses to "Is T610 supposed to be this bad?"

Lina och Niall
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Re: Is T610 supposed to be this bad?
Posted: 10-02-2003, 04:13 PM

"Carl Muller" <carlmuller@hotmail.com> skrev i meddelandet
news:2dd08d44.0310020436.4b503c2f@posting.google.c om...
> OK I have three problems with my new T610 - are these normal?
>
> (1) The battery charger has been recalled (in case it explodes) so I
> have got a new one from their customer service.

Well, this is obviously not "normal" hence the recall.

>
> (2) The phone says "No Network" most of the time which is not very
> helpful, so I am getting a replacement handset. It eats batterys
> compared to the ad claims, but I am guessing that that is because it
> keeps searching for a network (like how phones eat batteries if you
> are in the Underground).

Definitely not normal. Either the phone is faulty or you live in an area
with a very poor signal. If it genuinely says "No network" _MOST_ of the
time, then this would explain the poor battery life too, as you surmised.

> (3) My phone, my bosses and my colleagues all are very hard to connect
> to from a PC using an (expensive!) cable with a USB port (from
> mobileaction.com) called "Handset Manager (for Sony Ericson T610
> series)". On my handset it takes a few minutes to connect to it, and
> on my bosses the software just keeps on searching. Surely the point of
> a cable with wires in it is to make a reliable connection (rather than
> infrared). And it saves pictures as picture(1).jpg.bmp which misses
> the point a bit (why expand it out to a bmp?).

Don't have any experience with this setup. I would guess it is more likely
an issue with the software than the phone.



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tHatDudeUK
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Re: Is T610 supposed to be this bad?
Posted: 10-02-2003, 04:41 PM

"Carl Muller" <carlmuller@hotmail.com> wrote in message
news:2dd08d44.0310020436.4b503c2f@posting.google.c om...
> OK I have three problems with my new T610 - are these normal?
>
> (1) The battery charger has been recalled (in case it explodes) so I
> have got a new one from their customer service.

The making of the chargers is subcontracted to other manufacturer's and made
to SE's given specs and unfortunately the MF'r effed it up. Hardly SE's
fault but they recalled the chargers and reverted to their old manufacturer
which didn't have such a problem. Not good for SE's customer relations as
indicated by your experience and many other people's.

> (2) The phone says "No Network" most of the time which is not very
> helpful, so I am getting a replacement handset. It eats batterys
> compared to the ad claims, but I am guessing that that is because it
> keeps searching for a network (like how phones eat batteries if you
> are in the Underground).

Dunno about this. Maybe a phone fault or network coverage problem.

> (3) My phone, my bosses and my colleagues all are very hard to connect
> to from a PC using an (expensive!) cable with a USB port (from
> mobileaction.com) called "Handset Manager (for Sony Ericson T610

Why not use a USB bluetooth adapter? Much cheaper, usually very reliable, no
line of sight problems like IR. Take your cable back and get a refund ;-)
I'm guessing the s/w or cable is poor. There are cheaper places than CPW
online for bluetooth adapter.

> Is this what all T610s are like, a batch of them or just my handset?
>
> On the plus side, I like the screen :-)


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d-kopf
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Re: Is T610 supposed to be this bad?
Posted: 10-02-2003, 07:13 PM

"Carl Muller" <carlmuller@hotmail.com> wrote in message
news:2dd08d44.0310020436.4b503c2f@posting.google.c om...
> OK I have three problems with my new T610 - are these normal?
>
> (1) The battery charger has been recalled (in case it explodes) so I
> have got a new one from their customer service.
>

On a side note; how does one know if the charger one got with the phone is a
faulty one, and is this only applicable to certain countries?

// d-kopf

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tHatDudeUK
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Re: Is T610 supposed to be this bad?
Posted: 10-02-2003, 08:16 PM

"d-kopf" <d-kopf@hotbrev.com> wrote in message
news:EVZeb.27088$mU6.67220@newsb.telia.net...
> On a side note; how does one know if the charger one got with the phone is
a
> faulty one, and is this only applicable to certain countries?

see www.sonyericsson.com/uk it is one's manufactured by a certain company...


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d-kopf
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Re: Is T610 supposed to be this bad?
Posted: 10-02-2003, 08:52 PM

"tHatDudeUK" <randomcharacter4spammers@btopenworld.com> wrote in message
news:blhti2$cal3b$1@ID-158809.news.uni-berlin.de...
>
> "d-kopf" <d-kopf@hotbrev.com> wrote in message
> news:EVZeb.27088$mU6.67220@newsb.telia.net...
> > On a side note; how does one know if the charger one got with the phone
is
> a
> > faulty one, and is this only applicable to certain countries?
>
> see www.sonyericsson.com/uk it is one's manufactured by a certain
company...
>
>

So it's only UK then, now I can sleep at night again

// d-kopf

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Suzanne
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Re: Is T610 supposed to be this bad?
Posted: 10-02-2003, 11:15 PM
"d-kopf" <d-kopf@hotbrev.com> wrote in message news:<EVZeb.27088$mU6.67220@newsb.telia.net>...
> "Carl Muller" <carlmuller@hotmail.com> wrote in message
> news:2dd08d44.0310020436.4b503c2f@posting.google.c om...
> > OK I have three problems with my new T610 - are these normal?
> >
> > (1) The battery charger has been recalled (in case it explodes) so I
> > have got a new one from their customer service.
> >
>
> On a side note; how does one know if the charger one got with the phone is a
> faulty one, and is this only applicable to certain countries?
>
> // d-kopf

The only chargers recalled were the ones for the UK. No other
countries were affected.

Suzanne
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tHatDudeUK
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Re: Is T610 supposed to be this bad?
Posted: 10-03-2003, 12:44 AM

"d-kopf" <d-kopf@hotbrev.com> wrote in message
news:cm%eb.31237$dP1.94674@newsc.telia.net...
> So it's only UK then, now I can sleep at night again

I wouldn't know if it's only the UK.... Try the page for your region...


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news.new
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Re: Is T610 supposed to be this bad?
Posted: 10-03-2003, 01:08 AM
Many T610 has reported (2) . Send it back for service. SE know what to do
with it.

"Carl Muller" <carlmuller@hotmail.com> wrote in message
news:2dd08d44.0310020436.4b503c2f@posting.google.c om...
> OK I have three problems with my new T610 - are these normal?
>
> (1) The battery charger has been recalled (in case it explodes) so I
> have got a new one from their customer service.
>
> (2) The phone says "No Network" most of the time which is not very
> helpful, so I am getting a replacement handset. It eats batterys
> compared to the ad claims, but I am guessing that that is because it
> keeps searching for a network (like how phones eat batteries if you
> are in the Underground).
>
> (3) My phone, my bosses and my colleagues all are very hard to connect
> to from a PC using an (expensive!) cable with a USB port (from
> mobileaction.com) called "Handset Manager (for Sony Ericson T610
> series)". On my handset it takes a few minutes to connect to it, and
> on my bosses the software just keeps on searching. Surely the point of
> a cable with wires in it is to make a reliable connection (rather than
> infrared). And it saves pictures as picture(1).jpg.bmp which misses
> the point a bit (why expand it out to a bmp?).
>
> Is this what all T610s are like, a batch of them or just my handset?
>
> On the plus side, I like the screen :-)


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news.new
news.new's Avatar
Posts: n/a
 
Re: Is T610 supposed to be this bad?
Posted: 10-03-2003, 01:10 AM
Your answer to (1) is very funny. Do SE do QC test before handling over from
those 3rd party manufacutre ?
Is like saying "Is not my fault, I asked someone to make it for me except I
authorized him to put my name on it !"

"tHatDudeUK" <randomcharacter4spammers@btopenworld.com> wrote in message
news:blhgvu$c6euj$1@ID-158809.news.uni-berlin.de...
>
> "Carl Muller" <carlmuller@hotmail.com> wrote in message
> news:2dd08d44.0310020436.4b503c2f@posting.google.c om...
> > OK I have three problems with my new T610 - are these normal?
> >
> > (1) The battery charger has been recalled (in case it explodes) so I
> > have got a new one from their customer service.
>
> The making of the chargers is subcontracted to other manufacturer's and
made
> to SE's given specs and unfortunately the MF'r effed it up. Hardly SE's
> fault but they recalled the chargers and reverted to their old
manufacturer
> which didn't have such a problem. Not good for SE's customer relations as
> indicated by your experience and many other people's.
>
> > (2) The phone says "No Network" most of the time which is not very
> > helpful, so I am getting a replacement handset. It eats batterys
> > compared to the ad claims, but I am guessing that that is because it
> > keeps searching for a network (like how phones eat batteries if you
> > are in the Underground).
>
> Dunno about this. Maybe a phone fault or network coverage problem.
>
> > (3) My phone, my bosses and my colleagues all are very hard to connect
> > to from a PC using an (expensive!) cable with a USB port (from
> > mobileaction.com) called "Handset Manager (for Sony Ericson T610
>
> Why not use a USB bluetooth adapter? Much cheaper, usually very reliable,
no
> line of sight problems like IR. Take your cable back and get a refund ;-)
> I'm guessing the s/w or cable is poor. There are cheaper places than CPW
> online for bluetooth adapter.
>
> > Is this what all T610s are like, a batch of them or just my handset?
> >
> > On the plus side, I like the screen :-)
>
>


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