P800 Screen Dust Problem

Posted: 09-23-2003, 09:49 AM
I have what appears to be lint or dust under the screen of my P800. I took
the unit along to my local SE service centre where the top technical guy
told me it was a new problem in his experience. He was unable to clean the
screen. It seems that the only way around this matter is to change the
screen under warranty.

Has anyone else suffered a similar problem? And have you been able to get
satisfaction from SE? I have not pushed the screen replacement matter yet as
I still have a few months of warranty remaining, and I was also hoping to be
armed with some testimonies from similar sufferers.

Can anyone help?

Regards

Phil Lawrence


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Responses to "P800 Screen Dust Problem"

Jon
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Re: P800 Screen Dust Problem
Posted: 09-23-2003, 08:51 PM

"Phil Lawrence" <plawrence@hot.ee> wrote in message
news:3f70092b$1_1@news.estpak.ee...
> I have what appears to be lint or dust under the screen of my P800. I took
> the unit along to my local SE service centre where the top technical guy
> told me it was a new problem in his experience. He was unable to clean the
> screen. It seems that the only way around this matter is to change the
> screen under warranty.
>
> Has anyone else suffered a similar problem? And have you been able to get
> satisfaction from SE? I have not pushed the screen replacement matter yet

as
> I still have a few months of warranty remaining, and I was also hoping to

be
> armed with some testimonies from similar sufferers.
>
> Can anyone help?
>
> Regards
>
> Phil Lawrence
>
>

Hi Phil

Try the forums on www.my-symbian.com. If you search for "Dust" I think
you'll find quite a few people who have had similar problems.

Best
Jon


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Manu T
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Re: P800 Screen Dust Problem
Posted: 09-27-2003, 04:23 PM

"Jon" <nobody@nowhere.com> wrote in message
news:3f70a42d$1@news1.homechoice.co.uk...
>
> "Phil Lawrence" <plawrence@hot.ee> wrote in message
> news:3f70092b$1_1@news.estpak.ee...
> > I have what appears to be lint or dust under the screen of my P800. I

took
> > the unit along to my local SE service centre where the top technical guy
> > told me it was a new problem in his experience. He was unable to clean

the
> > screen. It seems that the only way around this matter is to change the
> > screen under warranty.
> >
> > Has anyone else suffered a similar problem? And have you been able to

get
> > satisfaction from SE? I have not pushed the screen replacement matter

yet
> as
> > I still have a few months of warranty remaining, and I was also hoping

to
> be
> > armed with some testimonies from similar sufferers.
> >
> > Can anyone help?
> >
> > Regards
> >
> > Phil Lawrence
> >
> >

> Hi Phil
>
> Try the forums on www.my-symbian.com. If you search for "Dust" I think
> you'll find quite a few people who have had similar problems.
>
> Best
> Jon

So the SE P800 suffers from the same problems as once the Ipaq 3600-series
and HP Jornada 568 were plagued with. Is this what they call "progress"? Oh
dear.




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