Backup of P900
Posts: n/a The process seems to begin without problem but fails with an error message showing on the phone screen - sorry haven't got a note of it - once it begins actually dealing with files. I'm using backup software version 1.15.9.12 - if that's any help! I've recently updated the phone software using the Sony Ericsson update service. Can anyone shed light on my problem and offer a solution? Steve  Responses to "Backup of P900"
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Posts: n/a Re: Backup of P900 Thanks for that - was beginning to wonder if anyone was going to respond!I've just run the backup routine again to check what error message I get. Very similar to yours: Program backuppro: 00812B70 Reason Code: USER Reason number: 30 I'll be delighted to see waht SE support have to say. Steve <blah@blah.com> wrote in message news:nmbFe.29922$Pf3.657@fe2.news.blueyonder.co.uk ... > > I have the same problem with my p910i using the same backup software. > > I get Error code USER 30. > > Multiple files can't be read etc etc. > > I've tried SE support and am waiting for a reply. I'll post what I get. >
Posts: n/a Re: Backup of P900 On Mon, 25 Jul 2005 19:48:35 GMT, blah@blah.com wrote:||> ||>I have the same problem with my p910i using the same backup software. ||> ||>I get Error code USER 30. ||> ||>Multiple files can't be read etc etc. ||> ||>I've tried SE support and am waiting for a reply. I'll post what I get. Someone else had this problem with the P900 and this was my remedy then, had no problems since downloading their latest version of the s/w. **************** Previous reply Yep had the same problem and the Ericsson Help on their website did not give an answer until they came out with the later version. The answer to the problem is now there. The cure is: Remove the Ericsson software completely using the control panel's add & remove programmes. If you have any software such as 'Registry First Aid Agent' then use it to clear out redundant bits. Although this is not essential. Switch off and re-boot your PC. Do a fresh install of the Ericsson s/w and all should be O'K. Your old backups will still be there. If it's any consolation I have had to do it twice, most likely my fault with being over zealous with my cleaning up from time ot time. Good luck -- Brian E.Ashley Ashley Technical Services brian.myrtle@nospamblueyonder.co.uk brian@nospammyrtle.demon.co.uk (remove 'nospam' to reply)
Posts: n/a Re: Backup of P900 Mm, thanks Brian for that contribution.What is the "latest version" of the SE Software Suite? I've recently updated the phone from the SE website using the updater software - might that have implications? Steve "Brian E. Ashley" <brian.myrtle@nospamblueyonder.co.uk> wrote in message news:4i4de15u4t4850mmdggp56c4vkq9if2e6b@4ax.com... > On Mon, 25 Jul 2005 19:48:35 GMT, blah@blah.com wrote: > > ||> > ||>I have the same problem with my p910i using the same backup software. > ||> > ||>I get Error code USER 30. > ||> > ||>Multiple files can't be read etc etc. > ||> > ||>I've tried SE support and am waiting for a reply. I'll post what I > get. > > Someone else had this problem with the P900 and this was my remedy > then, had no problems since downloading their latest version of the > s/w. > > **************** > Previous reply > > Yep had the same problem and the Ericsson Help on their website did > not give an answer until they came out with the later version. The > answer to the problem is now there. > > The cure is: > > Remove the Ericsson software completely using the control panel's add > & remove programmes. > > If you have any software such as 'Registry First Aid Agent' then use > it to clear out redundant bits. Although this is not essential. > > Switch off and re-boot your PC. > > Do a fresh install of the Ericsson s/w and all should be O'K. > > Your old backups will still be there. > > If it's any consolation I have had to do it twice, most likely my > fault with being over zealous with my cleaning up from time ot time. > > Good luck > -- > Brian E.Ashley Ashley Technical Services > brian.myrtle@nospamblueyonder.co.uk > brian@nospammyrtle.demon.co.uk (remove 'nospam' to reply)
Posts: n/a Re: Backup of P900 On Tue, 26 Jul 2005 22:07:13 GMT, "PlymSteve" <steveplym@tesco.net>wrote: ||>Mm, thanks Brian for that contribution. ||> ||>What is the "latest version" of the SE Software Suite? I've recently updated ||>the phone from the SE website using the updater software - might that have ||>implications? ||> ||> ||>Steve ||>"Brian E. Ashley" <brian.myrtle@nospamblueyonder.co.uk> wrote in message ||>news:4i4de15u4t4850mmdggp56c4vkq9if2e6b@4ax.com ... ||>> On Mon, 25 Jul 2005 19:48:35 GMT, blah@blah.com wrote: ||>> ||>> ||> ||>> ||>I have the same problem with my p910i using the same backup software. ||>> ||> ||>> ||>I get Error code USER 30. ||>> ||> ||>> ||>Multiple files can't be read etc etc. ||>> ||> ||>> ||>I've tried SE support and am waiting for a reply. I'll post what I ||>> get. ||>> ||>> Someone else had this problem with the P900 and this was my remedy ||>> then, had no problems since downloading their latest version of the ||>> s/w. ||>> ||>> **************** ||>> Previous reply ||>> ||>> Yep had the same problem and the Ericsson Help on their website did ||>> not give an answer until they came out with the later version. The ||>> answer to the problem is now there. ||>> ||>> The cure is: ||>> ||>> Remove the Ericsson software completely using the control panel's add ||>> & remove programmes. ||>> ||>> If you have any software such as 'Registry First Aid Agent' then use ||>> it to clear out redundant bits. Although this is not essential. ||>> ||>> Switch off and re-boot your PC. ||>> ||>> Do a fresh install of the Ericsson s/w and all should be O'K. ||>> ||>> Your old backups will still be there. ||>> ||>> If it's any consolation I have had to do it twice, most likely my ||>> fault with being over zealous with my cleaning up from time ot time. ||>> ||>> Good luck ||>> -- ||>> Brian E.Ashley Ashley Technical Services ||>> brian.myrtle@nospamblueyonder.co.uk ||>> brian@nospammyrtle.demon.co.uk (remove 'nospam' to reply) ||> Al I know is that the Backup & Restore option, of the PC Suite, that I have is Ver.1.14.6..7 My PC Suite is 3.0.0 the download of which I still have. The S.E. website has a very good Support page & Knowledge Base, the latest PC Suite is shown as Ver.3.1.1 link below. I have d/l'd and will try out some time. http://www.sonyericsson.com/spg.jsp?...=9926&esi=true I believe that removing the suite then re-installing cured MY problem yours may be different. Good luck -- Brian E.Ashley Ashley Technical Services brian.myrtle@nospamblueyonder.co.uk brian@nospammyrtle.demon.co.uk (remove 'nospam' to reply)
Posts: n/a Re: Backup of P900 Brian, that's very interesting.My Backup / Restore software is newer than yours - and I guess the Suite is a later one too. Perhaps I should go back to using the original one which came with the phone. Mind you I had assumed that the latest phone software would prefer working with the most recent Software Suite. Any comments on that? I've seriously got to the stage where I'm thinking I may give my P900 to a friend and go for a P910i - thus making something of a fresh start. Any comments on the P910i itself? Steve "Brian E. Ashley" <brian.myrtle@nospamblueyonder.co.uk> wrote in message news:a2ofe1dmf6mfrnm17n06cumjmb164phvfe@4ax.com... > On Tue, 26 Jul 2005 22:07:13 GMT, "PlymSteve" <steveplym@tesco.net> > wrote: > > ||>Mm, thanks Brian for that contribution. > ||> > ||>What is the "latest version" of the SE Software Suite? I've recently > updated > ||>the phone from the SE website using the updater software - might that > have > ||>implications? > ||> > ||> > ||>Steve > ||>"Brian E. Ashley" <brian.myrtle@nospamblueyonder.co.uk> wrote in > message > ||>news:4i4de15u4t4850mmdggp56c4vkq9if2e6b@4ax.com ... > ||>> On Mon, 25 Jul 2005 19:48:35 GMT, blah@blah.com wrote: > ||>> > ||>> ||> > ||>> ||>I have the same problem with my p910i using the same backup > software. > ||>> ||> > ||>> ||>I get Error code USER 30. > ||>> ||> > ||>> ||>Multiple files can't be read etc etc. > ||>> ||> > ||>> ||>I've tried SE support and am waiting for a reply. I'll post what > I > ||>> get. > ||>> > ||>> Someone else had this problem with the P900 and this was my remedy > ||>> then, had no problems since downloading their latest version of the > ||>> s/w. > ||>> > ||>> **************** > ||>> Previous reply > ||>> > ||>> Yep had the same problem and the Ericsson Help on their website did > ||>> not give an answer until they came out with the later version. The > ||>> answer to the problem is now there. > ||>> > ||>> The cure is: > ||>> > ||>> Remove the Ericsson software completely using the control panel's add > ||>> & remove programmes. > ||>> > ||>> If you have any software such as 'Registry First Aid Agent' then use > ||>> it to clear out redundant bits. Although this is not essential. > ||>> > ||>> Switch off and re-boot your PC. > ||>> > ||>> Do a fresh install of the Ericsson s/w and all should be O'K. > ||>> > ||>> Your old backups will still be there. > ||>> > ||>> If it's any consolation I have had to do it twice, most likely my > ||>> fault with being over zealous with my cleaning up from time ot time. > ||>> > ||>> Good luck > ||>> -- > ||>> Brian E.Ashley Ashley Technical Services > ||>> brian.myrtle@nospamblueyonder.co.uk > ||>> brian@nospammyrtle.demon.co.uk (remove 'nospam' to reply) > ||> > > Al I know is that the Backup & Restore option, of the PC Suite, that > I have is > Ver.1.14.6..7 > > My PC Suite is 3.0.0 the download of which I still have. > > The S.E. website has a very good Support page & Knowledge Base, the > latest PC Suite is shown as Ver.3.1.1 link below. I have d/l'd and > will try out some time. > > http://www.sonyericsson.com/spg.jsp?...=9926&esi=true > > I believe that removing the suite then re-installing cured MY problem > yours may be different. > > > > Good luck > > -- > Brian E.Ashley Ashley Technical Services > brian.myrtle@nospamblueyonder.co.uk > brian@nospammyrtle.demon.co.uk (remove 'nospam' to reply)
Posts: n/a Re: Backup of P900 On Wed, 27 Jul 2005 23:55:28 GMT, "PlymSteve" <steveplym@tesco.net>wrote: ||>Brian, that's very interesting. ||> ||>My Backup / Restore software is newer than yours - and I guess the Suite is ||>a later one too. ||> ||>Perhaps I should go back to using the original one which came with the ||>phone. Mind you I had assumed that the latest phone software would prefer ||>working with the most recent Software Suite. ||> ||>Any comments on that? ||> ||>I've seriously got to the stage where I'm thinking I may give my P900 to a ||>friend and go for a P910i - thus making something of a fresh start. ||> ||>Any comments on the P910i itself? ||> ||> ||>Steve ||>"Brian E. Ashley" <brian.myrtle@nospamblueyonder.co.uk> wrote in message ||>news:a2ofe1dmf6mfrnm17n06cumjmb164phvfe@4ax.com ... ||>> On Tue, 26 Jul 2005 22:07:13 GMT, "PlymSteve" <steveplym@tesco.net> ||>> wrote: ||>> ||>> ||>Mm, thanks Brian for that contribution. ||>> ||> ||>> ||>What is the "latest version" of the SE Software Suite? I've recently ||>> updated ||>> ||>the phone from the SE website using the updater software - might that ||>> have ||>> ||>implications? ||>> ||> ||>> ||> ||>> ||>Steve ||>> ||>"Brian E. Ashley" <brian.myrtle@nospamblueyonder.co.uk> wrote in ||>> message ||>> ||>news:4i4de15u4t4850mmdggp56c4vkq9if2e6b@4ax.com ... ||>> ||>> On Mon, 25 Jul 2005 19:48:35 GMT, blah@blah.com wrote: ||>> ||>> ||>> ||>> ||> ||>> ||>> ||>I have the same problem with my p910i using the same backup ||>> software. ||>> ||>> ||> ||>> ||>> ||>I get Error code USER 30. ||>> ||>> ||> ||>> ||>> ||>Multiple files can't be read etc etc. ||>> ||>> ||> ||>> ||>> ||>I've tried SE support and am waiting for a reply. I'll post what ||>> I ||>> ||>> get. ||>> ||>> ||>> ||>> Someone else had this problem with the P900 and this was my remedy ||>> ||>> then, had no problems since downloading their latest version of the ||>> ||>> s/w. ||>> ||>> ||>> ||>> **************** ||>> ||>> Previous reply ||>> ||>> ||>> ||>> Yep had the same problem and the Ericsson Help on their website did ||>> ||>> not give an answer until they came out with the later version. The ||>> ||>> answer to the problem is now there. ||>> ||>> ||>> ||>> The cure is: ||>> ||>> ||>> ||>> Remove the Ericsson software completely using the control panel's add ||>> ||>> & remove programmes. ||>> ||>> ||>> ||>> If you have any software such as 'Registry First Aid Agent' then use ||>> ||>> it to clear out redundant bits. Although this is not essential. ||>> ||>> ||>> ||>> Switch off and re-boot your PC. ||>> ||>> ||>> ||>> Do a fresh install of the Ericsson s/w and all should be O'K. ||>> ||>> ||>> ||>> Your old backups will still be there. ||>> ||>> ||>> ||>> If it's any consolation I have had to do it twice, most likely my ||>> ||>> fault with being over zealous with my cleaning up from time ot time. ||>> ||>> ||>> ||>> Good luck ||>> ||>> -- ||>> ||>> Brian E.Ashley Ashley Technical Services ||>> ||>> brian.myrtle@nospamblueyonder.co.uk ||>> ||>> brian@nospammyrtle.demon.co.uk (remove 'nospam' to reply) ||>> ||> ||>> ||>> Al I know is that the Backup & Restore option, of the PC Suite, that ||>> I have is ||>> Ver.1.14.6..7 ||>> ||>> My PC Suite is 3.0.0 the download of which I still have. ||>> ||>> The S.E. website has a very good Support page & Knowledge Base, the ||>> latest PC Suite is shown as Ver.3.1.1 link below. I have d/l'd and ||>> will try out some time. ||>> ||>> http://www.sonyericsson.com/spg.jsp?...=9926&esi=true ||>> ||>> I believe that removing the suite then re-installing cured MY problem ||>> yours may be different. ||>> ||>> ||>> ||>> Good luck ||>> ||>> -- ||>> Brian E.Ashley Ashley Technical Services ||>> brian.myrtle@nospamblueyonder.co.uk ||>> brian@nospammyrtle.demon.co.uk (remove 'nospam' to reply) ||> I'm afraid I cannot comment yet on the latest Software as I have not tried it. Nor can I speak on the P910 as I am very happy with the P900 and have had no experience with the P910. I re-iterate it is important you remove completely the installed SE PC Suite (see above), SWITCH OFF YOUR PC THEN RESTART before re-loading the software again. As and when I try the latest Versions should I experience problems I will let you know -- Brian E.Ashley Ashley Technical Services brian.myrtle@nospamblueyonder.co.uk brian@nospammyrtle.demon.co.uk (remove 'nospam' to reply)
Posts: n/a Backup of P900 We can suggest to have a look at alternative solution- Oxygen Phone ManagerII for Symbian OS phones. It manages phonebook, messages, agenda (to-do list and calendar) and gallery (images, videos and sounds). Our program also allows to send SMS messages from PC via phone. You can download the latest free trial from our official website. PS: Oxygen Phone Manager II for Symbian OS phones supports only InfraRed and BlueTooth connection for UIQ-based smartphones/communicators. If you have any questions and/or suggestions, concerning our program, feel free to post them on our official forum http://www.opm-2.com/forum/ Best regards, Maxim Vyalkov Oxygen Software - tools for your mobile phone. Oxygen Phone Manager II - all you want from your mobile phone. http://www.oxygensoftware.co.uk/ http://www.smsactivex.com/ Hello, PlymSteve! You wrote in conference alt.cellular.ericsson on Wed, 27 Jul 2005 23:55:28 GMT from address steveplym@tesco.net: >Brian, that's very interesting. >My Backup / Restore software is newer than yours - and I guess the >Suite is >a later one too. >Perhaps I should go back to using the original one which came with the >phone. Mind you I had assumed that the latest phone software would >prefer >working with the most recent Software Suite. >Any comments on that? >I've seriously got to the stage where I'm thinking I may give my P900 >to a >friend and go for a P910i - thus making something of a fresh start. >Any comments on the P910i itself? >Steve >"Brian E. Ashley" <brian.myrtle@nospamblueyonder.co.uk> wrote in >message >news:a2ofe1dmf6mfrnm17n06cumjmb164phvfe@4ax.com.. . >> On Tue, 26 Jul 2005 22:07:13 GMT, "PlymSteve" <steveplym@tesco.net> >> wrote: >> ||>Mm, thanks Brian for that contribution. >> ||> >> ||>What is the "latest version" of the SE Software Suite? I've >> recently >> updated >> ||>the phone from the SE website using the updater software - might >> that >> have >> ||>implications? >> ||> >> ||> >> ||>Steve >> ||>"Brian E. Ashley" <brian.myrtle@nospamblueyonder.co.uk> wrote in >> message >> ||>news:4i4de15u4t4850mmdggp56c4vkq9if2e6b@4ax.com ... >> ||>> On Mon, 25 Jul 2005 19:48:35 GMT, blah@blah.com wrote: >> ||>> >> ||>> ||> >> ||>> ||>I have the same problem with my p910i using the same backup >> software. >> ||>> ||> >> ||>> ||>I get Error code USER 30. >> ||>> ||> >> ||>> ||>Multiple files can't be read etc etc. >> ||>> ||> >> ||>> ||>I've tried SE support and am waiting for a reply. I'll post >> what >> I >> ||>> get. >> ||>> >> ||>> Someone else had this problem with the P900 and this was my >> remedy >> ||>> then, had no problems since downloading their latest version of >> the >> ||>> s/w. >> ||>> >> ||>> **************** >> ||>> Previous reply >> ||>> >> ||>> Yep had the same problem and the Ericsson Help on their website >> did >> ||>> not give an answer until they came out with the later version. >> The >> ||>> answer to the problem is now there. >> ||>> >> ||>> The cure is: >> ||>> >> ||>> Remove the Ericsson software completely using the control panel's >> add >> ||>> & remove programmes. >> ||>> >> ||>> If you have any software such as 'Registry First Aid Agent' then >> use >> ||>> it to clear out redundant bits. Although this is not essential. >> ||>> >> ||>> Switch off and re-boot your PC. >> ||>> >> ||>> Do a fresh install of the Ericsson s/w and all should be O'K. >> ||>> >> ||>> Your old backups will still be there. >> ||>> >> ||>> If it's any consolation I have had to do it twice, most likely >> my >> ||>> fault with being over zealous with my cleaning up from time ot >> time. >> ||>> >> ||>> Good luck >> ||>> -- >> ||>> Brian E.Ashley Ashley Technical Services >> ||>> brian.myrtle@nospamblueyonder.co.uk >> ||>> brian@nospammyrtle.demon.co.uk (remove 'nospam' to reply) >> ||> >> Al I know is that the Backup & Restore option, of the PC Suite, that >> I have is >> Ver.1.14.6..7 >> My PC Suite is 3.0.0 the download of which I still have. >> The S.E. website has a very good Support page & Knowledge Base, the >> latest PC Suite is shown as Ver.3.1.1 link below. I have d/l'd and >> will try out some time. >> http://www.sonyericsson.com/spg.jsp?...&template=ps1_ >> 1_3_1_1&zone=ps&lm=ps1_1&pid=10101&fid=9926&esi=tr ue >> I believe that removing the suite then re-installing cured MY problem >> yours may be different. >> Good luck >> -- >> Brian E.Ashley Ashley Technical Services >> brian.myrtle@nospamblueyonder.co.uk >> brian@nospammyrtle.demon.co.uk (remove 'nospam' to reply)
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