User's Opinion of Vodafone V800 on 3G
Posted: 01-18-2005, 01:23 AM
interested as well!
Vodafone's 3G service is definitely NOT perfect. My wife and I have been
using them for the last 6 weeks, with me using it primarily for business
and I have never had so many dropped calls. Worryingly, you do not get the
quality deterioration and drop off that you would expect.....no, just a
beep and the call is gone. I suspect that there are still some serious cell
hand-off issues with their 3G network at the moment. I was averaging around
12 dropped calls per day and I live in a "strong" 3G coverage area, just
inside the north east M25
3G coverage is akin to the early days of Orange and One2One, where it
virtually disappears the moment you walk into a building! Video calling is
very pixellated, even when both parties are in strong coverage (which
rarely happens unless both are outdoors)
(un)Fortunately Vodafone made a complete cock up of my account and then
would not rectify it, due to some internal responsibility issues...
" Well Mr Corbett, we know exactly how to solve your problems, but we are
not going to do so, because there is an internal argument going on as to
which department is responsible for these sort of problems and until senior
management make a decision, no one is prepared to do it"!!!
I kicked up a bit of a stink at this and have been provided with my PAC
codes and a waiver of any costs, together with aa assurance of a £300
refund for the handsets (2 x V800). Yesterday, I re-signed back up to CPW
O2 and got 2 free D500s in the process.
You see, whilst all the online content is great, my prime requirement of a
mobile phone service is to be able to make reliable voice calls...and
Vodafone 3G just didn't cut it for me!!
--
Regards
John [Essex, UK]
Remove the obvious spamtrap to reply


WCDMA is supposed to be better at handover as well.

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