9500 Firmware Upgrade to 5.22

Posted: 08-25-2005, 07:29 PM
Hi

I've just had the FW on my 9500 upgraded to V5.22

Now the phone won't connect over the USB connection to my PC.

I get the following error message on the phone when I plug it into the USB
cable (DKU-2)

Program closed
Program: Srcs
Reason code: E32USER-CBase
Reason number: 47

There's a long discussion on "My-Symbian" about this latest firmware
upgrade but not everybody seems to have a problem. I can connect over BT,
but another guy in Durham can't connect over anything.

I jus wondered if there were any other 9500 users out there who had
successfully upgraded their phones to 5.22?

--
Best regards
Barry
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Responses to "9500 Firmware Upgrade to 5.22"

Al Reynolds
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Re: 9500 Firmware Upgrade to 5.22
Posted: 08-25-2005, 07:32 PM
"BJH" <barryh@nospam.kentra.co.uk> wrote:
> Hi
>
> I've just had the FW on my 9500 upgraded to V5.22
>
> Now the phone won't connect over the USB connection to my PC.
>
> I get the following error message on the phone when I plug it into the USB
> cable (DKU-2)
>
> Program closed
> Program: Srcs
> Reason code: E32USER-CBase
> Reason number: 47
>
> There's a long discussion on "My-Symbian" about this latest firmware
> upgrade but not everybody seems to have a problem. I can connect over BT,
> but another guy in Durham can't connect over anything.
>
> I jus wondered if there were any other 9500 users out there who had
> successfully upgraded their phones to 5.22?


Have you tried the latest version of PC Connection Suite?
Al


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BJH
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Re: 9500 Firmware Upgrade to 5.22
Posted: 08-26-2005, 08:39 AM
On Thu, 25 Aug 2005 18:32:14 GMT, Al Reynolds wrote:

> Have you tried the latest version of PC Connection Suite?


I'm using 6.6.16

Is this the latest?

--
Regards
Barry
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Al Reynolds
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Re: 9500 Firmware Upgrade to 5.22
Posted: 08-26-2005, 09:15 AM
"BJH" <barryh@nospam.kentra.co.uk> wrote in message
news:1knd0jyh8bt7u.utx66yjjgpds$.dlg@40tude.net...
> On Thu, 25 Aug 2005 18:32:14 GMT, Al Reynolds wrote:
>
>> Have you tried the latest version of PC Connection Suite?

>
> I'm using 6.6.16
>
> Is this the latest?


I think so. Certainly 6.6, and the last update was July 4 this year.

Al


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KaiNeR
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Re: 9500 Firmware Upgrade to 5.22
Posted: 09-01-2005, 12:52 PM

Al Reynolds Wrote:
> "BJH" barryh@nospam.kentra.co.uk wrote in message
> news:1knd0jyh8bt7u.utx66yjjgpds$.dlg@40tude.net...-
> On Thu, 25 Aug 2005 18:32:14 GMT, Al Reynolds wrote:
> -
> Have you tried the latest version of PC Connection Suite?-
>
> I'm using 6.6.16
>
> Is this the latest?-
>
> I think so. Certainly 6.6, and the last update was July 4 this year.
>
> Al


I have a JAF flasher unit and i have recently updated the firmware t
5.22 and i recieve this same error

Program:Srcs
Reason code: E32USER-CBase
Reasson number: 47

i am unable to sync using anything, (Bluetooth, USB cable, IR) ca
anybody help ?

--
KaiNeR
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BJH
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Re: 9500 Firmware Upgrade to 5.22
Posted: 09-01-2005, 04:44 PM
On Thu, 1 Sep 2005 11:52:31 +0000, KaiNeR wrote:

> I have a JAF flasher unit and i have recently updated the firmware to
> 5.22 and i recieve this same error


> Program:Srcs
> Reason code: E32USER-CBase
> Reasson number: 47


> i am unable to sync using anything, (Bluetooth, USB cable, IR) can
> anybody help ??


Get in touch with Club Nokia Tech Support, they know about the problem and
say that they are working on it at the moment.

I have been waiting for a week now.....

BTW what country are you, up to now only UK and Netherlands seem to be
having a problem.

--
Regards
Barry
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Yop
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Re: 9500 Firmware Upgrade to 5.22
Posted: 09-17-2005, 11:53 PM

Hi there .

having the same issues - using same firmware 5.22(1) (shipped) - lates
PCSuite - have tried evrything and no help from Nokia Support. Reall
disappointing as this is my 4th communicator ie 9000, 9100, 9210, and
was so looking fwd to the new features.

Please tell me youve found a solution...


--
Yop
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BJH
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Re: 9500 Firmware Upgrade to 5.22
Posted: 09-19-2005, 04:22 PM
On Sat, 17 Sep 2005 22:53:51 +0000, Yop wrote:

> having the same issues - using same firmware 5.22(1) (shipped) - latest
> PCSuite - have tried evrything and no help from Nokia Support. Really
> disappointing as this is my 4th communicator ie 9000, 9100, 9210, and i
> was so looking fwd to the new features.


> Please tell me youve found a solution...


OK, the problem with my phone was a flaw in the 'Vodafone' firmware, which
was confirmed by Nokia.

I had the phone re-flashed by my local service centre with the 'generic'
Nokia 5.22 firmware and all is well.

If you're not with Vodafone I don't know what to suggest.....

But the generic firmware worked for me.

--
Regards
Barry
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