How can I make a phone automatically reply to SMS when they are read?
Posted: 08-19-2004, 06:14 PM
field. When alarm calls, etc come in from customers, the PC generates
a SMS giving the guard the name and address, etc, via a cellphone
modem..
I find that 1 out of 100 SMS don't get delivered, or so say the
guards, and they don't respond. Then there is a major complaint from
the customer and twice this year I have had to pay out really big
bucks to insurance cos as they say we aren't doing our job. My
liability insurers have stopped our policy as they say the technology
is too new and untried to be reliable. I have tried using radios but
there are too many dead zones.
The network say it is impossible for SMS to go astray.
What I need is a phone that will reply to the SMS as soon as it is
read, to the same phone, so it can be stored on the PC. If the reply
doesn't come back within 30 seconds, then we can contact an
alternative guard. At the moment I am sending 3 guards to each event
instead of 1, but they are threatening to go on strike due to
overwork. They also smash up cars faster too.
The network say it can be done, but must be done by the phone. In the
past 3 weeks, I have spent several days on the phone to Nokia,
Motorola, Siemens, Sony-Erricson, Altcatel. No one knows how this can
be done and all say that they, as engineers, don't need to know this
in order to work for the agency. All give up after a few minutes on
the phone, or transfer you from person to person.
Anyone know how this can be done, and where to get the s/ware to do
it?
Thanks
Regards
Chris



Linear Mode

