Help: Nokia 6100 not detected by PC Suite 5.1 on DKU-5

Posted: 11-09-2003, 07:46 PM
As per subject title, using Windows98SE.

New phone and new cable, so this is a first time installation.

I installed the driver for the Nokia DKU-5 cable (unconnected as
requested in the manual) and everything seemed fine, machine rebooted
OK. Then connected the cable and Windoze immediately recognised new
hardware and installed the driver - so far, so good! :-)

Installed PC Suite 5.1 software. This proceeds fine until it requests
that the phone be connected, which I did, when it then searches for the
phone. This was eventually found on Com5, which seemed a bit odd since
the DKU-5 cable was connected to a USB port. Still, operation proceeded
OK and machine rebooted fine.

Now the problems begin. I have the Nokia PC Suite icon in the System
Tray and when I click that it brings up the Connection Manager. This
has the green "Serial port connection" icon lit, but displays "No phone
connected" in the phone area. I have checked the Advanced button and
this shows "Communications port COM5" as the selected serial port -
which is where the phone was found when the software was being
installed, even though it is connected on an available USB port.

I have tried rebooting, disconnecting the phone, the cable, rebooting
each time, but the Connection Manager solidly refuses to find the phone.
:-(

I have looked in the Windows Device Manager and, when the DKU-5 cable is
connected there are two new entries:
A Multiport Serial Devices entry, with one item in it called "Nokia
Connectivity Adapter Cable DKU-5".
Under Ports (COM & LPT) there is a new item called "Port 1 on Nokia
Adapter (COM5)".

Clicking on the properties for the Nokia Connectivity Adapter Cable
DKU-5 and selecting the Port tab the shows the port is "Port 1 on Nokia
Adapter (COM5)" is selected. Looking at the Troubleshooting Guide it
indicates that I should see "Port 1 on USB Serial Adapter (COM3)" or
similar information here. However there is no mention of the USB Serial
Adapter in any of the information I have, so I suspect it is looking for
a conventional serial port.

Any advice/suggestions to get PC Suite to recognise this phone?
--
Kennedy
Yes, Socrates himself is particularly missed;
A lovely little thinker, but a bugger when he's pissed.
Python Philosophers (replace 'nospam' with 'kennedym' when replying)
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Responses to "Help: Nokia 6100 not detected by PC Suite 5.1 on DKU-5"

Agnomen
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Re: Help: Nokia 6100 not detected by PC Suite 5.1 on DKU-5
Posted: 12-01-2003, 07:48 PM
I am in a similar situation. First time installation of DKU-5 with
Win 98SE and Nokia 6800. Same results as Mr. McEwan.

I installed the drivers first, the system recognized when the USB
cable was plugged in and set things up. I then installed Nokia's 5.1
Suite. Connection manager in the try does show the Nokie 6800 as
being detected, yet when I run the data copier, it refuses to detect
the phone. I click on connection and it brings up the connection
manager which shows the 6800 as being detected. I have tried removing
the phone from the cord, and it returns "unknown". I then plug the
phone back in , and it again properly detected. I then relaunch the
data copier and once again it refuses to recognize the phone is
connected. How does one get the PC suite to recognize the phone?

Kennedy McEwen <rkm@nospam.demon.co.uk> wrote in message news:<3dWIsUA4lpr$EwrW@kennedym.demon.co.uk>...
> As per subject title, using Windows98SE.
>
> New phone and new cable, so this is a first time installation.
>

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