MPT will not open Address Book

Posted: 04-12-2006, 07:06 AM
We just bought a RAZR V3 and downloaded MPT 4.0.4. and connect with USB
cable to a hot desktop.

MPT installs correctly and Calendar, Text message, Multimedia all work fine.
BUT, whenever I click on Phonebook a message says, "This function is
unavailable because another function or data connection is open, or the
phone is still initializing," then the double screen opens and immediately
closes. The modem is on Com3. A half hour with tech support decided it was
in my computer. Another tech support said to take it to the Store and they
would help. We did exchange phones, same problem.

E-mail to the support just instructed me on manually configuring the modem..
I have gone into System Manager and changed ports with no luck.
There has to be some obscure setting that MPT is looking at that gives the
problem.


The first time I loaded the software and did an install, Phonebook, worked.
But after the next shutdown and start up the problem started and even after
several installations, a master reboot on the phone the problem persists.


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Responses to "MPT will not open Address Book"

BruceR
BruceR's Avatar
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Re: MPT will not open Address Book
Posted: 04-12-2006, 07:36 AM
Have you tried it using Bluetooth?


> We just bought a RAZR V3 and downloaded MPT 4.0.4. and connect with
> USB cable to a hot desktop.
>
> MPT installs correctly and Calendar, Text message, Multimedia all
> work fine. BUT, whenever I click on Phonebook a message says, "This
> function is unavailable because another function or data connection
> is open, or the phone is still initializing," then the double screen
> opens and immediately closes. The modem is on Com3. A half hour with
> tech support decided it was in my computer. Another tech support said
> to take it to the Store and they would help. We did exchange phones,
> same problem.
> E-mail to the support just instructed me on manually configuring the
> modem.. I have gone into System Manager and changed ports with no
> luck. There has to be some obscure setting that MPT is looking at that
> gives the problem.
>
>
> The first time I loaded the software and did an install, Phonebook,
> worked. But after the next shutdown and start up the problem started
> and even after several installations, a master reboot on the phone
> the problem persists.



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Donwillson@comcast.net
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Posts: n/a
 
Re: MPT will not open Address Book
Posted: 04-14-2006, 05:35 AM

BruceR,
At your suggestion I spent $43 for a Kensington dongle. I got Phone Tools
set up with two profiles on a new installation (Motorola sent me a ftp and
password to down load a fresh copy).
Don


"BruceR" <br@NOhawaiiSPAM.com> wrote in message
news:2e1%f.524$WA3.2@tornado.socal.rr.com...
> Have you tried it using Bluetooth?
>
>
>> We just bought a RAZR V3 and downloaded MPT 4.0.4. and connect with
>> USB cable to a hot desktop.
>>



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BruceR
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Posts: n/a
 
Re: MPT will not open Address Book
Posted: 04-14-2006, 09:50 AM
Glad to hear that worked! You can also use the dongle to load Java apps
and games. See how at www.brobin111.blogspot.com.



> BruceR,
> At your suggestion I spent $43 for a Kensington dongle. I got Phone
> Tools set up with two profiles on a new installation (Motorola sent
> me a ftp and password to down load a fresh copy).
> Don
>
>
> "BruceR" <br@NOhawaiiSPAM.com> wrote in message
> news:2e1%f.524$WA3.2@tornado.socal.rr.com...
>> Have you tried it using Bluetooth?
>>
>>
>>> We just bought a RAZR V3 and downloaded MPT 4.0.4. and connect with
>>> USB cable to a hot desktop.



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