I bought this phone GSM model after calling the 800 # of Motorola and
verifying that the V360 has this feature. It is also listed in the manual as
a feature but is not actually on the phone. I sent it in to Motorola for
service and they cannot fix it. They will not help me at all claiming that
the GSM model is a UK phone and not under warranty in the USA. Does anyone
have this phone with this feature working? Right soft key should be the
voice notes recorder.