I can't believe this - has Verizon lost its mind?

I've been on Verizon a long time. I went to check to update my phone
the other day and found I was eligible to get a new RAZR for free.

That was the good news.

Having been fooled before (getting a v710 only to find OBEX not
enabled), I went to the Bluetooth FAQ only to find they have - get
this - disabled ALL parts of the Bluetooth profile that has allowed me
in the past to pair with Palm Zire to use the phone as a modem.

I couldn't believe what I was reading.

I called in to verify this with a few different support reps and they
confirmed it.

Verizon has disabled the parts of the Bluetooth profile that allows
the phone to function as a modem.

Are they out of their minds?

Seriously.

They have lost it all together.

Granted, I may be part of minority that wants to do such a thing, but
why on Earth would they do such a thing?

Oh yeah! Money!

They want people to pay for every goddamn thing that they can get a
quarter out of. Like being able to transfer mp3's. Or pictures. Or
instead of just using my minutes to connect to the net - like I have
done literally for the better part of almost 7 years - pay out my ass
for it now.

And yes, I have done this for 7 years. My first device that this
worked with a Visor Deluxe. Granted, it required a cable, but it
worked.

I hate to have to switch carriers - because in all honesty they have
excellent coverage - probably the best of all carriers. Since my
phones have been trimode's, I have gotten service in the boonies at
times when no one else could. No drop offs. At this - they are
excellent at. Give credit where credit is due.

Alas, I have an order in for a RAZR from Cingular whilst we speak -
which has the entire Bluetooth profile enabled.

Verizon - if you are here and listening - you are on the verge of
losing a customer that's been one for YEARS. Since you took over
whoever you took over to begin with when you first started. Been with
you guys since day 1.

I wouldn't have minded paying for the service (I will with Cingular -
20 bucks a month for unlimited net usage - sucks, but at least I can
do it for Christs'sake).

But to go ahead and completely disable this aspect of a Bluetooth
profile when it's one of the primary reasons Bluetooth was developed?

I can almost imagine the meeting where this took place - with some of
the people in that meeting realizing just how ludicrous this is. I
can guarantee you that they must have been looking at the mensa
candidate who came up with this idea as if they had literally lost
their mind.

I actually had to read the FAQ a couple of times to believe this
myself. In spite of all the insanity that followed the v710's lawsuit
about this very issue. you guys go ahead and kill this part of the
profile anyway?

Man, you fucker's are out of your minds. I mean do whatcha gotta do
to make a buck and all, but there must be guys at Cingular, Sprint,
you name it - laughing this asses off over this - and probably will be
for months.

For people like me who probably use their phones more as a device to
connect to the net then they do talk, you are literally forcing people
to walk away.

This will go down in cellular history as one of the biggest fuck ups
ever implemented.

Yeah, I know I can probably pull a seem off some other phone to get
this to work, but fuck that. If you're a Verizon customer and
*that's* what you're doing to get parts of your phone working at some
point you have to ask yourself - why the fuck am I putting myself
through all this shit - for what - just to keep a company in business
that forces you to go through that to make your phone work the way it
was designed to in the first place? (In other words what Moto giveth
you, Verizon taketh away. lol. Fuck them).

Sorry. I just don't get it.

I've got 30 days to screw around with this phone from Cingular. Then
it's decision time. Send it back to Cingular or keep it and make the
switch. Maybe Verizon will shake some marbles loose during this
period and realize what a stupid move this is.

Pssst. Hey. Verizon. Everyone makes mistakes. Not everyone gets
to fix them. Do the right thing and give back what you stupidly took
away.

Regards,

LiRM