Motorola V3 not compatible with Palm T5

Hi,

I've configured the Bluetooth of the V3 and the T5.
When I send a contact from the palm, the V3 accepts the connexion and
displays a message
asking me whether I accept the contact.
When I press Yes, the V3 makes a quick soft reboot (2 sec).

And PhoneTools does not see the phone when it's connected.

The phone went to Motorola and came back without any fix.
The vendor's just told me the V3 is not compatible with my Palm.

I have an inklink that the software version is old
Soft Version : R374_G_0E_40_3CR
FLEX : SE8601AXXE1043
The language pack is French.

Is there someone with same troubles?
Have you any good experience with this telephone?

Thank you.