Razr IM+ Won't Connect TMobile

I bought IM+ and installed it on the Razr.

When first running the ap, it asks for my activation key. I keyed that
in. THEN its screen said 'connecting'. Forever it said 'connecting'.
Never went forward into the application. I tried same process 3 more
times. Same result.

That was yesterday.

Today I tried the same process again. Now it says 'IM+ is not allowed
to use network connections now. Please allow connection for IM+'

All times I had 3 or more 'reception strength bars' showing on the
phone. I have subscribed to the TMobile web services and it normally
lets me go to any web address with no restrictions at all.

Anyone know how to get these things fixed?

Thanks,
Martin Petersen