INFO: mobile PhoneTools Outlook Calendar sync problem

APPLIES TO: Motorola/BVRP mobile PhoneTools (mPT)
VERSION: 3.25b (believed also to apply to earlier 3.xx versions)
TESTED WITH: Motorola V551j (believed also to apply to other phones)

SUMMARY: mPT locks up when attempting to sync Outlook Calendar with Motorola
phone.

CAUSE: Certain types of recurring appointments and/or appointments prior to
2000. According to BVRP, this is a known problem with no fix at this time.
Might be fixed in a future version (but don't hold your breath).

WORK-AROUNDS:

(1) Don't sync the Outlook Calendar.

(2) Use only simple appointments in Outlook.

(3) Create a new Calendar folder in Outlook just for phone sync (e.g., "Phone
Calendar"); limit entries in that Calendar folder to simple appointments; and
configure mPT to sync that folder to the phone.

NOTES: Approach (3) is also a good way to manage Phonebook sync if you have
too many regular Contacts in Outlook. (Filtering by Outlook Category is
another management option.)
--
Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas <http://navasgrp.home.att.net/#Cingular>