V551 hangs

Posted: 01-24-2005, 04:31 PM
Hi all,
I have noticed a peculiar problem with my V551 from Cingular. Whenever
i dial a number, if the phone is not able to connect the call (happens
when signal strength is low), it will display "calling...", now if I
want to end the call by pressing red disconnect button, it would not
stop "calling...", only way i can end this is by waiting untill phone
automatically drops the call or I power of the phone. It is very
annoying. Any suggestion/solution would be appreciated.
Thanks All
M Shah

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Responses to "V551 hangs"

Steve
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Re: V551 hangs Please read my issues with Cingular
Posted: 02-11-2005, 04:10 AM
Cingular - Motorola drops sync after 6 to 15 minutes of connection! I have
been in contact with Cingular Customer Service about all my calls dropping
after 6 to 15 minutes of connection with land lines or other cellular
users. This was duplicated with other users and verified by Cingular that
Motorola has sent out a quick fix for this problem. It may be a quick fix
but not acceptable by all.

Problem: when talking to a friend or contact and your connection is
stationary to one cellsite and exceeds 6 minutes, your connection starts to
fade away and you drop sound from oneside of the connection. If you hold
on during the "are you there?" time, you have a 50/50 chance of
reconnection.

Their Quick Fix: They informed me that all of Motorola phones (my phone is
a V551) need to be Power Recycled within 3 days or the phone would could
loose sync. What is means is that we must power-down the phone as if we are
on an airplane for 15 seconds before we can place the phone in the battery
charger. This way the phone will re-sync to Cingular network.

I'm appalled at this option no where in the Motorola Manual or Cingular
website states this to be done. I have requested to exchange my Motorola
for any other cellular manufacture. All they would do is replace my
Motorola phone and state that the problem will continue. and I must remember
to power-down the phone every 3 days or sooner.

My Siemens S46 phones (3 units) that I had for years never needed to be
power down when used on the ATT /Cingular network. Why now?


"milap" <info@stratusoft.com> wrote in message
news:1106584269.926992.93300@f14g2000cwb.googlegro ups.com...
> Hi all,
> I have noticed a peculiar problem with my V551 from Cingular. Whenever
> i dial a number, if the phone is not able to connect the call (happens
> when signal strength is low), it will display "calling...", now if I
> want to end the call by pressing red disconnect button, it would not
> stop "calling...", only way i can end this is by waiting untill phone
> automatically drops the call or I power of the phone. It is very
> annoying. Any suggestion/solution would be appreciated.
> Thanks All
> M Shah
>



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BruceR
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Posts: n/a
 
Re: V551 hangs Please read my issues with Cingular
Posted: 02-11-2005, 05:20 AM
So does posting the same message 4 times in a row mean you have 4 phones
with this problem?

From:Steve
ciwaus@netzer0.net

> Cingular - Motorola drops sync after 6 to 15 minutes of connection! I
> have been in contact with Cingular Customer Service about all my
> calls dropping after 6 to 15 minutes of connection with land lines
> or other cellular users. This was duplicated with other users and
> verified by Cingular that Motorola has sent out a quick fix for this
> problem. It may be a quick fix but not acceptable by all.
>
> Problem: when talking to a friend or contact and your connection is
> stationary to one cellsite and exceeds 6 minutes, your connection
> starts to fade away and you drop sound from oneside of the
> connection. If you hold on during the "are you there?" time, you
> have a 50/50 chance of reconnection.
>
> Their Quick Fix: They informed me that all of Motorola phones (my
> phone is a V551) need to be Power Recycled within 3 days or the phone
> would could loose sync. What is means is that we must power-down the
> phone as if we are on an airplane for 15 seconds before we can place
> the phone in the battery charger. This way the phone will re-sync to
> Cingular network.
> I'm appalled at this option no where in the Motorola Manual or
> Cingular website states this to be done. I have requested to
> exchange my Motorola for any other cellular manufacture. All they
> would do is replace my Motorola phone and state that the problem will
> continue. and I must remember to power-down the phone every 3 days or
> sooner.
> My Siemens S46 phones (3 units) that I had for years never needed to
> be power down when used on the ATT /Cingular network. Why now?
>
>
> "milap" <info@stratusoft.com> wrote in message
> news:1106584269.926992.93300@f14g2000cwb.googlegro ups.com...
>> Hi all,
>> I have noticed a peculiar problem with my V551 from Cingular.
>> Whenever i dial a number, if the phone is not able to connect the
>> call (happens when signal strength is low), it will display
>> "calling...", now if I want to end the call by pressing red
>> disconnect button, it would not stop "calling...", only way i can
>> end this is by waiting untill phone automatically drops the call or
>> I power of the phone. It is very annoying. Any suggestion/solution
>> would be appreciated. Thanks All
>> M Shah



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milap
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Re: V551 hangs Please read my issues with Cingular
Posted: 03-01-2005, 08:01 PM
Any idea on why V551 hangs?

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Fred
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Re: V551 hangs Please read my issues with Cingular
Posted: 03-02-2005, 03:12 AM
Hangs??

Fred

"milap" <write2milap@gmail.com> wrote in message
news:1109707263.020748.226930@f14g2000cwb.googlegr oups.com...
> Any idea on why V551 hangs?
>



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mbarnum@gmail.com
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Re: V551 hangs Please read my issues with Cingular
Posted: 03-02-2005, 03:50 PM
Check my post in cingular's group

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mbarnum@gmail.com
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Posts: n/a
 
Re: V551 hangs Please read my issues with Cingular
Posted: 03-02-2005, 03:53 PM
I was told by motorola yesterday on the phone that if you do a master
reset , that is the same as pulling the battery and going through that
procedure. Let alone the fact that the guy laughed when I told him
that I head read about this power recycling in the newsgroups.

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Fred
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Re: V551 hangs Please read my issues with Cingular
Posted: 03-03-2005, 02:37 AM
No thanks. Your post is not that important to me.

Fred

<mbarnum@gmail.com> wrote in message
news:1109778656.083977.320350@g14g2000cwa.googlegr oups.com...
> Check my post in cingular's group
>



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