Poor Handsfree Sound Quality

Posted: 12-07-2004, 11:33 AM
I received a new Motorola V180 cell phone a few days ago. Everything seems
o.k. with the phone so far except for the poor headset quality. I can hear
other people fine, but 2 callers that I've spoken with recently have
complained to me that on their end I sound garbled or muffled. I've tried
using 2 handsfree devices with the phone, the earbud handsfree device that
came with the phone and a Plaintronics handsfree earbub device that I
bought. What's the problem? Should I buy a different handsfree device?
Should I return the phone? I use a handsfree device a lot when making calls
from the car or making long calls from home. I never had this problem with
my old Nokia 3390.

Thanks,

Dave


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Responses to "Poor Handsfree Sound Quality"

John Navas
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Re: Poor Handsfree Sound Quality
Posted: 12-07-2004, 04:15 PM
[POSTED TO alt.cellular.motorola - REPLY ON USENET PLEASE]

In <Gygtd.622795$mD.1935@attbi_s02> on Tue, 07 Dec 2004 11:33:59 GMT, "David"
<dbglover1@yahoo.com> wrote:

>I received a new Motorola V180 cell phone a few days ago. Everything seems
>o.k. with the phone so far except for the poor headset quality. I can hear
>other people fine, but 2 callers that I've spoken with recently have
>complained to me that on their end I sound garbled or muffled. I've tried
>using 2 handsfree devices with the phone, the earbud handsfree device that
>came with the phone and a Plaintronics handsfree earbub device that I
>bought. What's the problem? Should I buy a different handsfree device?
>Should I return the phone? I use a handsfree device a lot when making calls
>from the car or making long calls from home. I never had this problem with
>my old Nokia 3390.


I think you'll have much better results with a good noise-canceling boom-type
headset, rather than an earbud.

--
Best regards, HELP FOR CINGULAR GSM & SONY ERICSSON PHONES:
John Navas <http://navasgrp.home.att.net/#Cingular>
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Al Klein
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Re: Poor Handsfree Sound Quality
Posted: 12-08-2004, 03:00 AM
On Tue, 07 Dec 2004 11:33:59 GMT, "David" <dbglover1@yahoo.com> said
in alt.cellular.motorola:

>I received a new Motorola V180 cell phone a few days ago. Everything seems
>o.k. with the phone so far except for the poor headset quality. I can hear
>other people fine, but 2 callers that I've spoken with recently have
>complained to me that on their end I sound garbled or muffled. I've tried
>using 2 handsfree devices with the phone, the earbud handsfree device that
>came with the phone and a Plaintronics handsfree earbub device that I
>bought. What's the problem? Should I buy a different handsfree device?
>Should I return the phone? I use a handsfree device a lot when making calls
>from the car or making long calls from home. I never had this problem with
>my old Nokia 3390.


You aren't covering up the mic, are you?
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David
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Re: Poor Handsfree Sound Quality
Posted: 12-08-2004, 06:41 AM
No, it's weird. I went to a Tmobile store after work today and had someone
there take a look at my phone. The handsfree device sounded fine in their
store. I listened through another phone while they called me using my cell.
When I got home, the handsfree sound quality was not as good. I'm not sure
why. I'm thinking, maybe the cell reception was better in the Tmobile
store. Maybe , I have too many electronic gadgets in my home that are
interfering with the cell signal. I don't know. Someone responded that I
should try a noise reducing boom mike. Maybe that's the answer.


"Al Klein" <rukbat@verizon.org> wrote in message
news:ihrcr011ferau57e2cflf1fv0ri8id8pgq@4ax.com...
> On Tue, 07 Dec 2004 11:33:59 GMT, "David" <dbglover1@yahoo.com> said
> in alt.cellular.motorola:
>
>>I received a new Motorola V180 cell phone a few days ago. Everything
>>seems
>>o.k. with the phone so far except for the poor headset quality. I can
>>hear
>>other people fine, but 2 callers that I've spoken with recently have
>>complained to me that on their end I sound garbled or muffled. I've tried
>>using 2 handsfree devices with the phone, the earbud handsfree device that
>>came with the phone and a Plaintronics handsfree earbub device that I
>>bought. What's the problem? Should I buy a different handsfree device?
>>Should I return the phone? I use a handsfree device a lot when making
>>calls
>>from the car or making long calls from home. I never had this problem
>>with
>>my old Nokia 3390.

>
> You aren't covering up the mic, are you?



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David
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Re: Poor Handsfree Sound Quality
Posted: 12-08-2004, 07:25 AM
I think that I may have discovered what the problem was. When I attach the
clip from my handsfree device to my shirt in such a way that the mike is not
able to lay on my chest, the sound quality is much improved. I'm hoping
that that was the problem.

Dave


"Al Klein" <rukbat@verizon.org> wrote in message
news:ihrcr011ferau57e2cflf1fv0ri8id8pgq@4ax.com...
> On Tue, 07 Dec 2004 11:33:59 GMT, "David" <dbglover1@yahoo.com> said
> in alt.cellular.motorola:
>
>>I received a new Motorola V180 cell phone a few days ago. Everything
>>seems
>>o.k. with the phone so far except for the poor headset quality. I can
>>hear
>>other people fine, but 2 callers that I've spoken with recently have
>>complained to me that on their end I sound garbled or muffled. I've tried
>>using 2 handsfree devices with the phone, the earbud handsfree device that
>>came with the phone and a Plaintronics handsfree earbub device that I
>>bought. What's the problem? Should I buy a different handsfree device?
>>Should I return the phone? I use a handsfree device a lot when making
>>calls
>>from the car or making long calls from home. I never had this problem
>>with
>>my old Nokia 3390.

>
> You aren't covering up the mic, are you?



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Al Klein
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Re: Poor Handsfree Sound Quality
Posted: 12-09-2004, 03:33 AM
On Wed, 08 Dec 2004 06:41:55 GMT, "David" <dbglover1@yahoo.com> said
in alt.cellular.motorola:

>No, it's weird. I went to a Tmobile store after work today and had someone
>there take a look at my phone. The handsfree device sounded fine in their
>store. I listened through another phone while they called me using my cell.
>When I got home, the handsfree sound quality was not as good. I'm not sure
>why. I'm thinking, maybe the cell reception was better in the Tmobile
>store. Maybe , I have too many electronic gadgets in my home that are
>interfering with the cell signal. I don't know. Someone responded that I
>should try a noise reducing boom mike. Maybe that's the answer.


That's what my wife uses. Sounds great on a Nokia (almost any Nokia)
or a V60. Tried it on a V180 this evening. Muffled.

Add the problems with the flip switch and the few I've had returned
for not working when the signal wasn't strong - and the slow switching
time of the speaker phone - and I don't think I'm going to sell them.
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Al Klein
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Re: Poor Handsfree Sound Quality
Posted: 12-09-2004, 03:34 AM
On Wed, 08 Dec 2004 07:25:29 GMT, "David" <dbglover1@yahoo.com> said
in alt.cellular.motorola:

>I think that I may have discovered what the problem was. When I attach the
>clip from my handsfree device to my shirt in such a way that the mike is not
>able to lay on my chest, the sound quality is much improved. I'm hoping
>that that was the problem.


I wish you better luck than I had.
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