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V60x andSignal Drop-Outs?

Posted: 01-04-2004, 07:30 PM
Chuck Dreier
Chuck Dreier's Avatar
Posts: n/a
 
I have just "upgraded" from my Alltel CDMA StarTac to the V60x.
Unfortunately, there seems to be trouble with the transmission signal
breaking up - the person on the other end says I drop out, often to the
point that I must repeat what I say. I've called my own voice mail and have
heard some of this. Also, at times, I hear drop-outs while listening to the
other party. These things NEVER happened with the StarTac.

The local technician was sympathetic, but couldn't find a problem with the
unit. Any idea what's going on, or suggestions on how to improve things?
BTW, I'm committed to a two-year contract, and foolishly sent the rebate
paperwork to Motorola before discovering how significant the problem has
turned out to be.

Thanks for any input you may have.

Chuck D.
Columbia SC


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Responses to "V60x andSignal Drop-Outs?"

HatMan
HatMan's Avatar
Posts: n/a
 
Re: V60x andSignal Drop-Outs?
Posted: 01-05-2004, 05:09 PM
Hey Chuck,

I have the same problems. I have the V60 and the T720 the both are the
same as yours and I am in Florida. I had the Timeport 270 that was better
than both of these phones. I to have already sent the rebate paperwork in.
What a rip off these phones are terrible.

Marshall
Tallahassee, Fl.

"Chuck Dreier" <chucknsc@nospammindspring.com> wrote in message
news:%QZJb.8046$6B.7904@newsread1.news.atl.earthli nk.net...
> I have just "upgraded" from my Alltel CDMA StarTac to the V60x.
> Unfortunately, there seems to be trouble with the transmission signal
> breaking up - the person on the other end says I drop out, often to the
> point that I must repeat what I say. I've called my own voice mail and
have
> heard some of this. Also, at times, I hear drop-outs while listening to
the
> other party. These things NEVER happened with the StarTac.
>
> The local technician was sympathetic, but couldn't find a problem with the
> unit. Any idea what's going on, or suggestions on how to improve things?
> BTW, I'm committed to a two-year contract, and foolishly sent the rebate
> paperwork to Motorola before discovering how significant the problem has
> turned out to be.
>
> Thanks for any input you may have.
>
> Chuck D.
> Columbia SC
>
>


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Steve
Steve's Avatar
Posts: n/a
 
Re: V60x andSignal Drop-Outs?
Posted: 01-06-2004, 03:33 AM
The StarTac and 270 didn't support 1x voice channels. The newer V60's and
all T720s support 1X data and voice. Could be some type of issue with the 1X
voice support.

--
Steve
"HatMan" <n4dog.nospam@comcast.net> wrote in message
news:gNadnZ_aqPrEB2SiRVn-ug@comcast.com...
> Hey Chuck,
>
> I have the same problems. I have the V60 and the T720 the both are the
> same as yours and I am in Florida. I had the Timeport 270 that was better
> than both of these phones. I to have already sent the rebate paperwork in.
> What a rip off these phones are terrible.
>
> Marshall
> Tallahassee, Fl.
>
> "Chuck Dreier" <chucknsc@nospammindspring.com> wrote in message
> news:%QZJb.8046$6B.7904@newsread1.news.atl.earthli nk.net...
> > I have just "upgraded" from my Alltel CDMA StarTac to the V60x.
> > Unfortunately, there seems to be trouble with the transmission signal
> > breaking up - the person on the other end says I drop out, often to the
> > point that I must repeat what I say. I've called my own voice mail and
> have
> > heard some of this. Also, at times, I hear drop-outs while listening to
> the
> > other party. These things NEVER happened with the StarTac.
> >
> > The local technician was sympathetic, but couldn't find a problem with
the
> > unit. Any idea what's going on, or suggestions on how to improve
things?
> > BTW, I'm committed to a two-year contract, and foolishly sent the rebate
> > paperwork to Motorola before discovering how significant the problem has
> > turned out to be.
> >
> > Thanks for any input you may have.
> >
> > Chuck D.
> > Columbia SC
> >
> >
>
>


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Chuck Dreier
Chuck Dreier's Avatar
Posts: n/a
 
Re: V60x andSignal Drop-Outs?
Posted: 01-06-2004, 02:31 PM
Steve,
Would you explain what 1X voice support is. That might help me have a more
intelligent talk with the local tech guy. Thanks...

"Steve" <nr4p@earthlinkNOJUNK.net> wrote in message
news:X%pKb.11263$6B.3794@newsread1.news.atl.earthl ink.net...
> The StarTac and 270 didn't support 1x voice channels. The newer V60's and
> all T720s support 1X data and voice. Could be some type of issue with the
1X
> voice support.
>
> --
> Steve
> "HatMan" <n4dog.nospam@comcast.net> wrote in message
> news:gNadnZ_aqPrEB2SiRVn-ug@comcast.com...
> > Hey Chuck,
> >
> > I have the same problems. I have the V60 and the T720 the both are the
> > same as yours and I am in Florida. I had the Timeport 270 that was
better
> > than both of these phones. I to have already sent the rebate paperwork
in.
> > What a rip off these phones are terrible.
> >
> > Marshall
> > Tallahassee, Fl.
> >
> > "Chuck Dreier" <chucknsc@nospammindspring.com> wrote in message
> > news:%QZJb.8046$6B.7904@newsread1.news.atl.earthli nk.net...
> > > I have just "upgraded" from my Alltel CDMA StarTac to the V60x.
> > > Unfortunately, there seems to be trouble with the transmission signal
> > > breaking up - the person on the other end says I drop out, often to
the
> > > point that I must repeat what I say. I've called my own voice mail
and
> > have
> > > heard some of this. Also, at times, I hear drop-outs while listening
to
> > the
> > > other party. These things NEVER happened with the StarTac.
> > >
> > > The local technician was sympathetic, but couldn't find a problem with
> the
> > > unit. Any idea what's going on, or suggestions on how to improve
> things?
> > > BTW, I'm committed to a two-year contract, and foolishly sent the
rebate
> > > paperwork to Motorola before discovering how significant the problem
has
> > > turned out to be.
> > >
> > > Thanks for any input you may have.
> > >
> > > Chuck D.
> > > Columbia SC
> > >
> > >
> >
> >
>
>


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Chuck Dreier
Chuck Dreier's Avatar
Posts: n/a
 
Re: V60x andSignal Drop-Outs?
Posted: 01-07-2004, 03:49 PM
There was no sticker on my phone. But, the antenna problem makes sense.
I'll hold it like drinking tea - although I'll feel stupid - and let you
know if that seems to make a difference.


"Berkley McDaniel" <bmcdaniel1@mediaone.net> wrote in message
news:i4LKb.147226$VB2.563710@attbi_s51...
> The issue with the v60x has nothing to do with the technology being
> used. The issue is with the antenna and a software bug with the original
> load shipped to Alltel retail stores. Users who switch from StarTac
> handsets have the most problems. StarTac users tend to hold their phones
> with their index finger extended up along the top half of the phone next
> to the antenna base. Doing this with a v60x shields the antenna's TX/RX
> path. You have to hold the phone "like you are drinking a cup of tea" in
> order to ensure that the TX/RX path isn't being hampered. Heck, there is
> even a sticker on the phone that displays the wrong way to hold it and
> says "Hey, don't do it this way"......
>
>
>
> Steve wrote:
>
> >The StarTac and 270 didn't support 1x voice channels. The newer V60's and
> >all T720s support 1X data and voice. Could be some type of issue with the
1X
> >voice support.
> >
> >
> >
>


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HatMan
HatMan's Avatar
Posts: n/a
 
Re: V60x andSignal Drop-Outs?
Posted: 01-08-2004, 05:55 AM
It does not matter how I hold the V60 or the T720 they both get very bad
signals. Even when they are just setting on a table. The signal for these 2
phones is 1 to 2 bars less than my timeport and the 120 we had.

Marshall

"Chuck Dreier" <chucknsc@mindspring.spam.com> wrote in message
news:cUVKb.14210$6B.3680@newsread1.news.atl.earthl ink.net...
> There was no sticker on my phone. But, the antenna problem makes sense.
> I'll hold it like drinking tea - although I'll feel stupid - and let you
> know if that seems to make a difference.
>
>
> "Berkley McDaniel" <bmcdaniel1@mediaone.net> wrote in message
> news:i4LKb.147226$VB2.563710@attbi_s51...
> > The issue with the v60x has nothing to do with the technology being
> > used. The issue is with the antenna and a software bug with the original
> > load shipped to Alltel retail stores. Users who switch from StarTac
> > handsets have the most problems. StarTac users tend to hold their phones
> > with their index finger extended up along the top half of the phone next
> > to the antenna base. Doing this with a v60x shields the antenna's TX/RX
> > path. You have to hold the phone "like you are drinking a cup of tea" in
> > order to ensure that the TX/RX path isn't being hampered. Heck, there is
> > even a sticker on the phone that displays the wrong way to hold it and
> > says "Hey, don't do it this way"......
> >
> >
> >
> > Steve wrote:
> >
> > >The StarTac and 270 didn't support 1x voice channels. The newer V60's
and
> > >all T720s support 1X data and voice. Could be some type of issue with
the
> 1X
> > >voice support.
> > >
> > >
> > >
> >
>
>


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Chuck Dreier
Chuck Dreier's Avatar
Posts: n/a
 
Re: V60x andSignal Drop-Outs?
Posted: 01-08-2004, 10:06 PM
That being the case, how did you solve the problem? Did Alltel work with
you?

"HatMan" <n4dog.nospam@comcast.net> wrote in message
news:k5udndtJN9N3bWGiRVn-iQ@comcast.com...
> It does not matter how I hold the V60 or the T720 they both get very bad
> signals. Even when they are just setting on a table. The signal for these
2
> phones is 1 to 2 bars less than my timeport and the 120 we had.
>
> Marshall
>
> "Chuck Dreier" <chucknsc@mindspring.spam.com> wrote in message
> news:cUVKb.14210$6B.3680@newsread1.news.atl.earthl ink.net...
> > There was no sticker on my phone. But, the antenna problem makes sense.
> > I'll hold it like drinking tea - although I'll feel stupid - and let you
> > know if that seems to make a difference.
> >
> >
> > "Berkley McDaniel" <bmcdaniel1@mediaone.net> wrote in message
> > news:i4LKb.147226$VB2.563710@attbi_s51...
> > > The issue with the v60x has nothing to do with the technology being
> > > used. The issue is with the antenna and a software bug with the
original
> > > load shipped to Alltel retail stores. Users who switch from StarTac
> > > handsets have the most problems. StarTac users tend to hold their
phones
> > > with their index finger extended up along the top half of the phone
next
> > > to the antenna base. Doing this with a v60x shields the antenna's
TX/RX
> > > path. You have to hold the phone "like you are drinking a cup of tea"
in
> > > order to ensure that the TX/RX path isn't being hampered. Heck, there
is
> > > even a sticker on the phone that displays the wrong way to hold it and
> > > says "Hey, don't do it this way"......
> > >
> > >
> > >
> > > Steve wrote:
> > >
> > > >The StarTac and 270 didn't support 1x voice channels. The newer V60's
> and
> > > >all T720s support 1X data and voice. Could be some type of issue with
> the
> > 1X
> > > >voice support.
> > > >
> > > >
> > > >
> > >
> >
> >
>
>


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HatMan
HatMan's Avatar
Posts: n/a
 
Re: V60x andSignal Drop-Outs?
Posted: 01-09-2004, 06:39 AM
I will let you know. I am taking my T720 in this afternoon. I am not sure
what they are going to due. They told me to bring both of my phones in.

Marshall

"Chuck Dreier" <chucknsc@nospammindspring.com> wrote in message
news:BvkLb.33493$IM3.9691@newsread3.news.atl.earth link.net...
> That being the case, how did you solve the problem? Did Alltel work with
> you?
>
> "HatMan" <n4dog.nospam@comcast.net> wrote in message
> news:k5udndtJN9N3bWGiRVn-iQ@comcast.com...
> > It does not matter how I hold the V60 or the T720 they both get very bad
> > signals. Even when they are just setting on a table. The signal for
these
> 2
> > phones is 1 to 2 bars less than my timeport and the 120 we had.
> >
> > Marshall
> >
> > "Chuck Dreier" <chucknsc@mindspring.spam.com> wrote in message
> > news:cUVKb.14210$6B.3680@newsread1.news.atl.earthl ink.net...
> > > There was no sticker on my phone. But, the antenna problem makes
sense.
> > > I'll hold it like drinking tea - although I'll feel stupid - and let
you
> > > know if that seems to make a difference.
> > >
> > >
> > > "Berkley McDaniel" <bmcdaniel1@mediaone.net> wrote in message
> > > news:i4LKb.147226$VB2.563710@attbi_s51...
> > > > The issue with the v60x has nothing to do with the technology being
> > > > used. The issue is with the antenna and a software bug with the
> original
> > > > load shipped to Alltel retail stores. Users who switch from StarTac
> > > > handsets have the most problems. StarTac users tend to hold their
> phones
> > > > with their index finger extended up along the top half of the phone
> next
> > > > to the antenna base. Doing this with a v60x shields the antenna's
> TX/RX
> > > > path. You have to hold the phone "like you are drinking a cup of
tea"
> in
> > > > order to ensure that the TX/RX path isn't being hampered. Heck,
there
> is
> > > > even a sticker on the phone that displays the wrong way to hold it
and
> > > > says "Hey, don't do it this way"......
> > > >
> > > >
> > > >
> > > > Steve wrote:
> > > >
> > > > >The StarTac and 270 didn't support 1x voice channels. The newer
V60's
> > and
> > > > >all T720s support 1X data and voice. Could be some type of issue
with
> > the
> > > 1X
> > > > >voice support.
> > > > >
> > > > >
> > > > >
> > > >
> > >
> > >
> >
> >
>
>


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HatMan
HatMan's Avatar
Posts: n/a
 
Re: V60x andSignal Drop-Outs?
Posted: 01-10-2004, 08:08 PM
Hey,
Alltel replaced my T720, It seems to be getting a better signal. I am going
to trade in my V60X2 on Monday.

Marshall

"HatMan" <n4dog.nospam@comcast.net> wrote in message
news:JeSdnXJge_o60WOiRVn-vg@comcast.com...
> I will let you know. I am taking my T720 in this afternoon. I am not sure
> what they are going to due. They told me to bring both of my phones in.
>
> Marshall
>
> "Chuck Dreier" <chucknsc@nospammindspring.com> wrote in message
> news:BvkLb.33493$IM3.9691@newsread3.news.atl.earth link.net...
> > That being the case, how did you solve the problem? Did Alltel work
with
> > you?
> >
> > "HatMan" <n4dog.nospam@comcast.net> wrote in message
> > news:k5udndtJN9N3bWGiRVn-iQ@comcast.com...
> > > It does not matter how I hold the V60 or the T720 they both get very
bad
> > > signals. Even when they are just setting on a table. The signal for
> these
> > 2
> > > phones is 1 to 2 bars less than my timeport and the 120 we had.
> > >
> > > Marshall
> > >
> > > "Chuck Dreier" <chucknsc@mindspring.spam.com> wrote in message
> > > news:cUVKb.14210$6B.3680@newsread1.news.atl.earthl ink.net...
> > > > There was no sticker on my phone. But, the antenna problem makes
> sense.
> > > > I'll hold it like drinking tea - although I'll feel stupid - and let
> you
> > > > know if that seems to make a difference.
> > > >
> > > >
> > > > "Berkley McDaniel" <bmcdaniel1@mediaone.net> wrote in message
> > > > news:i4LKb.147226$VB2.563710@attbi_s51...
> > > > > The issue with the v60x has nothing to do with the technology
being
> > > > > used. The issue is with the antenna and a software bug with the
> > original
> > > > > load shipped to Alltel retail stores. Users who switch from
StarTac
> > > > > handsets have the most problems. StarTac users tend to hold their
> > phones
> > > > > with their index finger extended up along the top half of the
phone
> > next
> > > > > to the antenna base. Doing this with a v60x shields the antenna's
> > TX/RX
> > > > > path. You have to hold the phone "like you are drinking a cup of
> tea"
> > in
> > > > > order to ensure that the TX/RX path isn't being hampered. Heck,
> there
> > is
> > > > > even a sticker on the phone that displays the wrong way to hold it
> and
> > > > > says "Hey, don't do it this way"......
> > > > >
> > > > >
> > > > >
> > > > > Steve wrote:
> > > > >
> > > > > >The StarTac and 270 didn't support 1x voice channels. The newer
> V60's
> > > and
> > > > > >all T720s support 1X data and voice. Could be some type of issue
> with
> > > the
> > > > 1X
> > > > > >voice support.
> > > > > >
> > > > > >
> > > > > >
> > > > >
> > > >
> > > >
> > >
> > >
> >
> >
>
>


Reply With Quote
Chuck Dreier
Chuck Dreier's Avatar
Posts: n/a
 
Re: V60x andSignal Drop-Outs?
Posted: 01-10-2004, 08:41 PM
Good news about your T720. Did they offer any reason why the old one was
having signal problems? Are they going to exchange the V60, or suggest a
different model? Please let us know. BTW, I have begun holding the phone
making sure my fingers aren't near the antenna. It seems to help.


"HatMan" <n4dog.nospam@comcast.net> wrote in message
newsO-dndx0epY_xp3d4p2dnA@comcast.com...
> Hey,
> Alltel replaced my T720, It seems to be getting a better signal. I am
going
> to trade in my V60X2 on Monday.
>
> Marshall
>
> "HatMan" <n4dog.nospam@comcast.net> wrote in message
> news:JeSdnXJge_o60WOiRVn-vg@comcast.com...
> > I will let you know. I am taking my T720 in this afternoon. I am not
sure
> > what they are going to due. They told me to bring both of my phones in.
> >
> > Marshall
> >
> > "Chuck Dreier" <chucknsc@nospammindspring.com> wrote in message
> > news:BvkLb.33493$IM3.9691@newsread3.news.atl.earth link.net...
> > > That being the case, how did you solve the problem? Did Alltel work
> with
> > > you?
> > >
> > > "HatMan" <n4dog.nospam@comcast.net> wrote in message
> > > news:k5udndtJN9N3bWGiRVn-iQ@comcast.com...
> > > > It does not matter how I hold the V60 or the T720 they both get very
> bad
> > > > signals. Even when they are just setting on a table. The signal for
> > these
> > > 2
> > > > phones is 1 to 2 bars less than my timeport and the 120 we had.
> > > >
> > > > Marshall
> > > >
> > > > "Chuck Dreier" <chucknsc@mindspring.spam.com> wrote in message
> > > > news:cUVKb.14210$6B.3680@newsread1.news.atl.earthl ink.net...
> > > > > There was no sticker on my phone. But, the antenna problem makes
> > sense.
> > > > > I'll hold it like drinking tea - although I'll feel stupid - and
let
> > you
> > > > > know if that seems to make a difference.
> > > > >
> > > > >
> > > > > "Berkley McDaniel" <bmcdaniel1@mediaone.net> wrote in message
> > > > > news:i4LKb.147226$VB2.563710@attbi_s51...
> > > > > > The issue with the v60x has nothing to do with the technology
> being
> > > > > > used. The issue is with the antenna and a software bug with the
> > > original
> > > > > > load shipped to Alltel retail stores. Users who switch from
> StarTac
> > > > > > handsets have the most problems. StarTac users tend to hold
their
> > > phones
> > > > > > with their index finger extended up along the top half of the
> phone
> > > next
> > > > > > to the antenna base. Doing this with a v60x shields the
antenna's
> > > TX/RX
> > > > > > path. You have to hold the phone "like you are drinking a cup of
> > tea"
> > > in
> > > > > > order to ensure that the TX/RX path isn't being hampered. Heck,
> > there
> > > is
> > > > > > even a sticker on the phone that displays the wrong way to hold
it
> > and
> > > > > > says "Hey, don't do it this way"......
> > > > > >
> > > > > >
> > > > > >
> > > > > > Steve wrote:
> > > > > >
> > > > > > >The StarTac and 270 didn't support 1x voice channels. The newer
> > V60's
> > > > and
> > > > > > >all T720s support 1X data and voice. Could be some type of
issue
> > with
> > > > the
> > > > > 1X
> > > > > > >voice support.
> > > > > > >
> > > > > > >
> > > > > > >
> > > > > >
> > > > >
> > > > >
> > > >
> > > >
> > >
> > >
> >
> >
>
>


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