Cellular Oddities
Posts: n/a
I have upgraded my Moto C331t to a SE T62u. Because I haven't switched
my phonebook over yet, I still carry both phones. Occasionally, the
Moto will ring. It's been officially disconnected for over a week, so I
don't understand why it will do that. I cannot answer it when it does ring.
Although I am through Cingular, my contacts (and I when testing the
complaints I've been having) have been getting the following messages:
"Message B-I-S 22. Welcome to Cellular One. The number you have called
is no longer in service. If you feel you have reached this number in
error, please check the number and dial again."
"Message B-I-S 20. Welcome to Cellular One. The subscriber you called
is unavailable, or has traveled outside the coverage area. Please try
your call again later."
"Message B-I-S 32. Welcome to Cellular One. We're sorry, your call
cannot be completed as dialed. Please check the number and dial again."
"Hello. And thank you for calling Cellular One Customer Service. I can
help you with your request or I'll make sure that you speak to the right
Cellular One representative."
"Welcome to Cellular One. You are now within the 16 state home calling
area."
"Hello, this is Sarah, your Cellular One Virtual Service Representative."
"Please say or enter your 10 digit Cellular One phone number, one didgit
at a time."
---
I've gotten these messages when I've called my own mobile number to
retreive voicemail, and also from friends' local mobile phones. I was
receiving incoming calls today, so everyone was asking my why my phone
was disconnected, or why they were getting odd recordings. It was only
after receiving several phone calls all starting with the question, "Why
do I get ......... when I call you?" Most thought I just didn't pay by
bill, as it seems the disconnected one was the most frequent. It was
only when an old roommate called me and told be that he kept getting
"Hello. And thank you for calling Cellular One Customer Service. I can
help you with your request or I'll make sure that you speak to the right
Cellular One representative." That's when I investigated and got all
those error messages. Some from my phone, some from others.
It seems to me that Cingular's system is doing what it's supposed to be
doing, forwarding my calls to Western Wireless's Cellular One system,
but Cellular One can't seem to forward them to my phone properly. It
seems to be back to normal. Western Wireless is overlaying GSM on top
of its already AMPS-TDMA-CDMA network (it does not sell TDMA or GSM
services to its own subscribers, but is building/operating those
portions of the network exclusively for roaming purposes). I'm
wondering if it is having some trouble with operating since the T62u has
GSM and it is currently installing not only the GSM network, but also
E911 and number portability features. Usually, around midnight each
night, my T62u will pick up a GSM signal, which dissipates by around 1
am. During this time, my phone does not seem to ring, nor does it go to
voicemail, and when I try to make an outgoing call, it takes an
unusually long time to connect, and when it does, it is in TDMA or AMPS
mode. All other times outgoing calls complete successfully in TDMA or
AMPS mode.
I called Cingular and told them about my problems (even though they
can't do anything about it, since it's not their system, it's Western
Wireless's). The rep confirmed that because I am roaming, Cingular can
only notify the roaming network of the trouble that I am having. There
were about three days in total that I could receive any calls (I just
thought people weren't calling me back...) My voicemail indicator and
text messaging abilities are no longer present. Outgoing calls seem not
to be affected, except when GSM signal is received.
Any comments? I've heard that a lot of people are having trouble with
mobile phones right now.
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